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Registration Agreement Terms

In order to proceed, you must agree to the following:

Forum Terms of service

The moderators of this forum will try hard to edit or remove reprehensible messages as soon as possible. However, it is impossible for them to review all the messages. You thus admit that all the messages posted on this forum express the sight and opinion of their respective authors and not those of the moderators or the Webmaster (except messages posted by them) and consequently, they cannot be held responsible of the discussions.

This forum uses cookies to store information on your computer. These cookies will not contain any personal information; they are only used to improve comfort while browsing. The address e-mail is only used in order to confirm the details of your registration as your password (and also to send you back your password if you forget it).

- Aggressive or slanderous messages, as well as personal insults and critics, the coarseness and vulgarities, and more generally any message contravening the French laws are prohibited.
- Messages who promote - or evoke - illegal practices are prohibited.
- If you post informations which come from another site
, look first if the site in question doesn't forbid it. Show the address of the site in question in order to respect the work of their administrators!
- Please post your messages only once. The repetitions are unpleasant and useless!
- Please make an effort on grammar and spelling. SMS-style language (ex: r u sk8ing?) is not advised!

Any message contravening the listing above will be edited or removed without additional notice or justification within deadlines which will depend on the availability of the moderators. Any abuse will involve the cancellation of the registration. Internet is neither an anonymous space, nor a space of no-right! We reserve ourselves the possibility of informing your access provider and/or the legal authorities of any malevolent behavior. An IP address of each poster is recorded in order to help us to make you respect these conditions.

By clicking on " I agree to these terms " below:
- You acknowledge to have fully read these current rules;
- You commit yourself to respect unreservedly these current rules;
- You grant the moderators of this forum the right to delete, move or edit any discussion subject at any moment.

Section 1: COUNSELLOR GUIDELINES

Advisors/listeners are not allowed to expose any personal information from any of their clients. However, if we realise you may be at risk of suicide or any danger, we may use some information off your file to investigate & solve the problem. Any advisors exposing information will be removed from the site immediately.

IMPORTANT NOTE: Not all listeners on this site are licensed counsellors, although, we do provide training. If any listener/advisor is found to be abusing or treating clients in an unacceptable manner, you will be removed as an advisor.. Or even banned from the site.We are strict on our guidelines and anyone who does not abide by them will face severe consequences.

Section 2: AGREEMENT
The service we provide is a completely free & non-profit organization created strictly to help those who are in need of someone to speak to, when professionally paid counseling services is not an option. Please note that our service is not a professional, qualified & licensed counseling service, but instead a service filled with trained volunteer advisors & listeners that dedicate their time to talk, comfort & support people who are suffering from mental illness such as anxiety, depression, relationship issues, family issues, ASD, ADD, ADHD, OCD, drug & alcohol problems and many more. We strongly would like to state that not all of our listeners/advisors have qualifications or licenses that specialize in certain mental illnesses, but instead, the help & support provided by them are driven by personal experience, research or nothing but dedication to supporting and comforting another person by being a good friend and person to talk and vent to when in need. When you join our website, you will need to create an account before you start speaking to our listeners/advisors. This is so our advisors & listeners can regularly check up on you to see how you’re coping, and also so they can keep a file with notes connected to your profile so they can “follow-up” on problems occurring on future sessions. All of these files are kept confidential and only your assigned advisor/listener will have access to these files, unless you are at risk of harming yourself or another person. Once you have completed the account creation process, you will then be assigned to an advisor/listener that will help you on your journey to happiness. You have the opportunity to choose your own advisor/listener. If you don’t prefer a specific person, we will automatically assign an advisor/listener that best fits the problems you’re experiencing. Once you have signed/understood this declaration & been assigned to an advisor/listener, you will be able to chat with your advisor/listener via our online chat platform. Please note that some advisors do provide an email & SMS option of communication.

Nature of our support

As the client, I understand that the process of our service will involve learning to understand myself and assist in clarifying problems, goals and objectives. Focal Point only advise those whom they believe have the capacity to resolve their own challenges/situations/problems with the provided assistance. The process will follow a specific model, and although eclectic in nature, incorporates the concept of our assumptions and beliefs driving our self-talk, which in turn drives our emotions and then actions. Objectively examining the assumptions we have formed throughout life will allow clients to see whether these assumptions and beliefs are accurate or not. Changing negative thought patterns then impacts on every other area of our life. The process of self-awareness, problem-solving and cognitive restructuring can, for certain clients, take some time to achieve. Some clients only join our site for online listening sessions to achieve their goals, while others may require sessions over an extended period of time. Most clients would need a minimum of 2-3 sessions to work through their issues/concerns. As a client, you are in complete control and may end the listening session (online chat, emails, SMS) and relationship with their advisor/listener at any point. Focal Point will be supportive of your decision. If our services are successful, you should feel that you are able to face life’s challenges in the future without further support or intervention. Focal Point believes that clients should feel change by at latest the third or fourth session. If not, we will happily refer you to another service. Although the listening sessions may be very emotionally and psychologically intimate it is important for you to realize that the advising session relationship is strictly professional in nature. You will be best served during sessions to remember this and concentrate exclusively on your issues, concerns, problems and circumstances. I understand that anything my advisor/listener says to me is to be taken as merely a suggestion, which I am free to accept or reject. If at any time you are dissatisfied with the services of Focal Point, please discuss it with your advisor/listener. Should you require a referral to another professional service, your advisor/listener will discuss this with you. If you believe that any professional conduct is inappropriate, you may report your complaints to the founder of Focal Point by posting a complaint in the “Complaints” section of our website.

If you are feeling suicidal, please contact a suicide hotline immediately.Lifeline Australia - 13 11 14

By using our service and reading this form, you are agreeing to the above terms & conditions, and completely understand that not all volunteer advisors/listeners on our site are licensed or fully qualified, and are helping out of strictly nothing but kindness and a strong, caring mind with determination to help & support other people.
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Current date/time is Thu Aug 24, 2017 9:26 am